Support

Write to support@collisions.co. A person reads every message.

Which mailboxes work with ohm?

Gmail and Google Workspace, and Microsoft Outlook.com and Microsoft 365. You sign in with one and can add others in the app's settings.

If your organisation manages your Microsoft account, it may need to approve ohm before you can connect. The app tells you when that happens and gives you a link to send to your administrator.

A mailbox says “Reconnect”

Your provider stopped accepting ohm's access, usually after a password change or when access was removed in your account settings. Choose Reconnect and sign in to the same account. Your other mailboxes keep working in the meantime.

Disconnecting a mailbox

In the app, open Settings, then Accounts, and remove the mailbox. ohm deletes everything it kept from that mailbox. You can also withdraw ohm's access from your Google account or your Microsoft account.

Can the publicist send email on its own?

No. It prepares drafts. An email is sent only when you press Send, or explicitly tell the publicist to send that email.

Deleting your account

Open Settings in the app and choose Delete account, or see how to ask us to delete it.

Privacy and security

Read the privacy policy for what ohm keeps and where. Report a security issue to support@collisions.co.